Proform Reviews

Proform.com offers a variety of fitness equipment. The Pro 9000 Treadmill is priced at $1,999, reduced from $2,299. They also offer Treadmills, Bikes, Ellipticals, and Rowers. There's a 30-Day Return Policy and Financing options are available. The Pro 2000 is available for $1,499, down from $1,999. Some products are available for free with a 3-year iFIT Pro membership. After the trial, the membership auto-renews for a fee starting at $39 per month plus tax unless cancelled in advance. After 3 years, the iFIT membership auto-renews annually at then-current rates, currently $396 USD per year plus tax, unless cancelled in advance. The best ProForm treadmills span a price range of $949 to $1,999. They offer a more affordable alternative to premium treadmills that cost between $2,000 to $4,000.

Proform is a fitness company that offers a variety of home gym fitness equipment. The product lines include treadmills, ellipticals, exercise bikes, hybrid trainers, and rowing machines. Among these, Proform treadmills are the most popular. The company also offers an app called iFIT that provides a variety of workouts and allows users to experience different parts of the world virtually during their workout. Proform's products are known for their quality, affordability, and customer support. The company has been in business for over 30 years and has sold more at-home cardio workout equipment than any other brand in the past two decades. Proform's research and development department has come up with hundreds of unique modifications to their exercise machines, many of which are patented. The company's products are used for major sporting events like the Boston Marathon and the Tour de France. The price range for Proform treadmills is between $599 and $2,999, catering to both beginners and serious runners. The Proform Pro 2000 treadmill, priced at $1,299, is the best-selling treadmill due to its perfect mix of affordability and quality.

Proform.com offers a Financing program for purchasing fitness equipment. This program provides special financing options, allowing customers to buy now and pay over time. The financing program is issued and administered by TD Bank, N.A. Customers can manage their financing program account online securely. They can enroll at www.myonlineaccount.net to go paperless, pay their bill, view their statements, check their remaining promotional balance, and more. The financing options include 0% APR for 12, 36, or 39 Months with Equal Payments. The monthly payment is the purchase amount divided by the number of months in the offer. The last payment may vary due to rounding. On-time payments will pay off the promotional balance. The advertised monthly payment, if any, excludes taxes, delivery, or other charges. Other transactions and charges affect the total monthly payment amount. Prior purchases are excluded. The account must be in good standing. This is a limited time offer. Standard account terms apply to purchases that do not qualify. New accounts have a standard Purchase APR of 29.99%. The minimum interest charge is $1. Existing accounts should see their Cardholder Agreement for applicable terms. This is subject to credit approval. The ProForm financing account is issued by TD Bank, N.A.

Proform.com has a 30-day return policy. If a customer is not satisfied with their purchase, they can request a return within 30 days of the delivery date. However, returns include a non-refundable return shipping charge of $250 and a 10% processing fee. Once the product ships, these fees are applied and the order can no longer be cancelled without incurring the fees. All products must be returned in good condition, with all paperwork, parts, and accessories, or an additional 10% charge may be incurred. Refunds are expected to be processed in the same form of payment originally used within 30 days of receiving the returned product.

Regarding the shipping policy, on average, items ship out of the warehouse within 1-3 business days unless otherwise posted on the product page. Once the item has been shipped, it should be received within 10-14 business days. However, due to COVID-19, shipping times are subject to change. Currently, due to COVID-19 related government restrictions, curbside and threshold delivery are the only delivery options available. Threshold delivery means that the item will be delivered to the front doorway of the customer's home. If the customer lives in an apartment complex or a condo, the item will be brought into the first door of the address or the lobby of the apartment or condo. Unfortunately, due to COVID-19-related government restrictions, white-glove assembly is on hold until further notice. However, the item comes equipped with detailed assembly instructions within the user’s manual. Two people are recommended for assembly because some machine pieces are quite heavy.

ProForm treadmills are popular for their wide variety of features. They come with interactive displays, Bluetooth-enabled speakers, and offer max speeds of up to 12 miles (19 km) per hour. They also provide both incline and decline options. These treadmills are designed to save space and are more affordable than many of their competitors. Some models even offer trainer-led classes and integration with iFit, allowing users to easily follow their workout. ProForm treadmills range from simple basic models to higher-end ones that include larger screen sizes, built-in fans, Bluetooth options, and a wide range of speed and incline settings. They are known for their impressive training capabilities and mid-range prices between $1,000 and $2,000. With features like lengthy running belts, powerful CHP motors, and iFIT compatibility, users can find a treadmill for their home gym that provides them with the training versatility that suits their goals.

Reviews for Proform products vary widely. Some customers have had positive experiences, praising the product quality and customer service. However, there are also numerous negative reviews. Complaints often center around poor customer service and product quality issues. For example, one customer reported that a software update bricked the tablet control of their Proform equipment and the company refused to replace it or send out a technician. Another customer had a negative experience with the assembly of their Proform elliptical, stating that the assembly team had no prior experience with elliptical assembly. Despite these issues, the customer reported that Proform did eventually fix the issues. Yet another customer reported that their Proform treadmill only worked once and then failed, with the incline raising and lowering without buttons being pushed and all other buttons not working. These reviews suggest that while some customers are satisfied with their Proform products, others have had significant issues with both the products themselves and the customer service provided by Proform.